Services

ASSISTANCE TO ACCESS AND MAINTAIN EMPLOYMENT OR HIGHER EDUCATION

Empowering Opportunities for Growth

Our service allows providers to assist participants in obtaining and retaining employment and employment opportunities. This support category includes skills training, advice, assistance with arrangements, and orientation to assist a participant moving from school to further education.

ASSISTANCE IN COORDINATING OR MANAGING LIFE STAGES, TRANSITIONS & SUPPORTS

Empowering Smooth Transitions

Our support item, which includes mentoring, peer-support, and individual skill development, is designed to establish volunteer assistance within the participant’s home or community to develop skills. For instance, assistance in attending appointments, shopping, bill paying, taking part in social activities, and maintaining contact with others.

DAILY PERSONAL ACTIVITIES

Ensuring Dignity and Independence

This service assists participants to ensure their personal care and hygiene is always upheld. Participants may be required to complete personal care tasks such as showering, toileting, changing, etc., within their home. These support items provide a participant with assistance with, or supervision of, personal tasks of daily life to develop skills for living as autonomously as possible.

ASSISTANCE WITH TRAVEL AND TRANSPORT ARRANGEMENTS

Facilitating Access and Mobility

Transport enables participants to access disability supports outside their home and achieve the goals in their plan. This support item allows a participant to pay a provider to transport them to an activity that is not itself a support, or to a support that is delivered by another provider. This enables the participant to travel to and from appointments or their place of work, as well as for specialized transport services to a school, educational facility, employment, or the community.

ASSISTANCE WITH DAILY LIFE TASKS IN A GROUP OR SHARED LIVING ARRANGEMENT (SIL)

Community-Centered Living Assistance

In our shared living environment, we provide comprehensive assistance with daily tasks, fostering a supportive community where residents thrive. Our caregivers ensure a comfortable, inclusive atmosphere, promoting independence and social engagement

INNOVATIVE COMMUNITY PARTICIPATION

Fostering Engagement and Inclusion

This support item is designed to enable providers to offer new and innovative services to participants and is for mainstream providers who want to enable participants to access mainstream activities. Any standards applicable to the industry in which the provider operates need to be met. All supports claimed under this support item need to be reasonable and necessary given the participant’s plan goals.

DEVELOPMENT OF DAILY LIVING AND LIFE SKILLS

Building Independence and Competence

This support item provides individual life skills development and training, including public transport training and support, developing skills for community, social, and recreational participation. It also provides training for participants in groups to increase their independence in daily personal activities. This assists participants in gaining services from providers that help them develop and maintain important life skills such as learning about public transport, resumes, taxes, saving skills, social skills, and physical activity skills.

HOUSEHOLD TASK

Maintaining a Comfortable Home

These support items enable participants to maintain their home environment. This may involve undertaking essential household tasks that the participant is not able to perform. Providers may be responsible for cleaning, gardening, basic indoor and outdoor home maintenance, laundry or linen, and meal preparation.

PARTICIPATION IN COMMUNITY, SOCIAL AND CIVIC ACTIVITIES

Enhancing Social Engagement

This support category relates to assisting with or supervising a participant to engage in community, social, recreational, or economic activities. These supports can be provided in a range of environments, such as in the community or a center. This includes taking them on shopping trips, appointments, leisure activities, and more.

GROUP AND CENTRE BASED ACTIVITIES

Facilitating Enjoyable Group Engagements

This service facilitates the participation of individuals in various group or center-based activities, providing them with opportunities to partake in enjoyable events and experiences of their choice. Group-based activities encompass a spectrum of interests, ranging from dance and cooking classes, while center-based engagements may revolve around sports such as soccer, basketball, and other recreational pursuits.

 
 

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Frequently Asked Questions

We manage the funding for your support plan by ensuring efficient allocation and utilization of resources. We also assist with submitting claims to insurance or government programs and provide clear billing statements.
We prioritize safety through personalized care plans, continuous monitoring, and adapting our approach to meet the unique needs of each individual.
We maintain open communication with family members through regular updates via phone calls, emails, or in-person meetings, as well as online portals for tracking care activities and direct communication with our team.